Herbal Pain Relief Center
10736 Sepulveda Blvd., Mission Hills
Top-Selling Strain: HPRC Private Reserve OG
Top-Selling Concentrate: Traveling High Shatter by Pearl Pharma
Top-Selling Edible: Kushy Punch and Pure Nirvana
How and when did your dispensary start up?
Herbal Pain Relief Center (HPRC) began as a small, two-person collective back in 2005 in Canoga Park. Our main goal was to provide patients with alternative, herbal medication. The founders of our dispensary had battled and won against cancer; marijuana was a huge part of their fight, and they believe in it whole-heartedly.
What’s the story behind the name of your dispensary?
The story behind our dispensary name is simple—our founders wanted their establishment to be a center of herbal pain relief.
What does your dispensary offer customers that they can’t find anywhere else?
Well this is a tough question because there are amazing dispensaries out there, but I’d like to think no other dispensary has the inventory offerings we have. We pride ourselves on more than a few attributes, but one of the main things is we want to be a one-stop dispensary for all our patients, and we want them to have unlimited options.
How has the cannabis industry changed since you have been in the business? Where would you like to see it go?
The industry is a lot more organized now, and it has evolved to systematic business standards. In 2007, you’d be hard pressed to find a dispensary with Standard Operating Procedure, Security Plans or even Emergency Protocols. I would say one percent of the dispensaries in Southern California had any of those things back in 2007, but in 2017 I would put that percentage up to 60 to 65 percent. I would love for this trend to continue.
What are the biggest challenges you face in this industry as a dispensary?
Dispensaries face multiple challenges in this industry such as regulation, security and illegal dispensaries, but I would say the biggest challenge today is getting your patients to understand and evolve with regulation.
What is the one thing you want patients to know about your dispensary?
This might sound cliché, but the one thing I would like patients to know about our dispensary is that at HPRC they come first. The management staff and myself are constantly meeting and discussing alternative ways to provide better care and improved service for all our patients. We strive to make sure our patients are offered friendly, compassionate care during every single visit.
If someone wanted to open a dispensary and get their feet wet in the industry, what advice or counsel would you give them?
I would encourage all individuals to jump in and get their feet wet if they are passionate about the industry and understand what they’re getting into. A lot of individuals underestimate the amount of hard work and dedication that is needed to be successful.
What is the most important thing you hope to accomplish while in the cannabis community?
I would like to be known as one of the premier dispensary operators in the nation. I want to continue to do right by my patients, vendors and industry peers. I want to continue to pass my knowledge and experience down to my staff to set the correct ethics in this industry.